What We Collect and Why We Hold It
When you open an account, we collect the details you submit — your name, contact information, date of birth and any payment method details you add. If you deposit via bKash, Nagad or Rocket, we record the transaction reference and wallet identifier tied to that payment,
-
1
but we never store your full mobile banking PIN or password. We also collect device and session data: IP address, browser type and pages visited. This helps us identify unusual login attempts and protect your account from unauthorised access. We do not sell your personal data
-
2
to third parties for marketing. We share information only where required by applicable law or with payment processors strictly to complete your transaction. Data linked to your bKash, Nagad or Rocket deposits is retained for the period required under financial record-keeping obligations, after which it is
-
3
deleted from active systems. You may request a summary of the data we hold at any time by contacting our support team. Availability and the specific obligations we operate under depend on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.